According to the article there are up to 20 complaints against the company at the current union. Among the list of complaints in the article are:

• overtime is not paid according to the collective agreement, but at the lower day rate
• overly long shifts without times for breaks
• foreign employees are treated worse than Icelandic ones.

The company is one of the largest employers for guides in Iceland and also runs hotels according to their website.

Source published in November 2023:
– https://heimildin.is/grein/19325/fjolmargar-kvartanir-vegna-kjarabrota-fra-erlendum-starfsmonnum-arctic-adventures

Arctic Adventures hf. (kt: 681216-0730); Real owners: Lárus Welding, Einar Pálmi Sigmundsson, Ólafur Jóhannsson, Jón Þór Gunnarsson and Alexander Jensen Hjálmarsson (company registry)