In 2021, Vísir reported that the staff walked out 🇮🇸 to protest their working conditions. They were complaining about:

• low salaries
• understaffing
• problems of communication

Sources published 15.10.2021:

• Þjónar gengu út af Snaps í síðustu viku: „Það er engan bil­bug á okkur að finna“ – Vísir

Snaps ehf. (kt: 411211-0880), real owner: Þórir Helgi Bergsson (company registry)